Frequently asked questions
It is always one to six
No nurses are available, unless it is a hospice case
No it is included
We call 911 and notify family members
This depends on the patient’s insurance
They can keep their primary physician however an in house one is more convenient
We have an activity calendar that is updated monthly and changes based on residents needs
There is a buddy system in place to ensure new friendships are made
Visiting hours are 9-5
The food is based on residents needs and could vary based on the prescribed diet. Fresh fruits are encouraged and offered daily
Yes a resident can eat in their room. We think the food is very good because we make every effort to buy fresh
Transportation is not provided but we call Uber or Lyft or access for resident
The rate varies on whether the room is private or shared but the rent includes all meals and two snacks, two showers a week all utilities excluding cable and medication management
We only accept private care and insurance
We can offer a nurse for an additional charge and families can hire additional care givers in addition to what we offer only as a supplement meaning private care givers are ther for assistance beyond what we have
We undergo the mandate state trainings and conduct background checks
Residents can use their voices or push call buttons
Yes it is
They can stay however the monthly fees will increase based on the level of care we have to provide
The building and gates are locked
